How to Lead through Tough, Unavoidable Conversations
Wed, Jun 01
|Zoom
One conversation can change everything. Think of a tough conversation that people around you need to have. There's some need that they have, and they could have one conversation to resolve the issue. But they aren't having it. How can we have these conversations and have them be successful?
Time & Location
Jun 01, 2022, 12:00 PM – 1:00 PM
Zoom
About the Event
3 rules to leading through unavoidable, challenging conversations:
Move Toward the Conflict - Conflict is information. Handled well, conflict is opportunity. If avoided, nothing can be resolved.
You don't know anything - Even if you do know something, pretend you don't. You'll discover a lot by asking questions, and being open to discovery.
Keep quiet - Don't panic in the few seconds it takes for people to respond. Some of the best breakthroughs in really difficult conversations have emerged in a brief period of silence.